Veterinary Front Desk Pro — Part-Time with Benefits

Willowrun Vet; Smithfield, Northern (NC, KY); Hybrid; USD 21,000 - 22,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401(k) plan

Job summary

Willowrun Veterinary Hospital in Smithfield, NC is hiring a part-time front-desk receptionist to be the first point of contact for our veterinary clients. You will create a friendly, efficient check-in experience and support day-to-day client services.

The role requires experience in veterinary reception or medical office settings, strong organization, multitasking, and a calm, professional demeanor. Hours are afternoons with rotating Saturdays, and a benefits package is available.

Qualifications

• Previous experience as a veterinary receptionist or medical office assistant Required
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

Responsibilities

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Skills

Customer service

Multitasking

Calm demeanor

Job description

Willowrun Veterinary Hospital in Smithfield, NC is hiring a part-time front-desk receptionist to be the first point of contact for our veterinary clients. You will create a friendly, efficient check-in experience and support day-to-day client services.

The role requires experience in veterinary reception or medical office settings, strong organization, multitasking, and a calm, professional demeanor. Hours are afternoons with rotating Saturdays, and a benefits package is available.