Veterinary Front Desk Pro — Evenings & Sat

BluePearl Pet Hospital; Skokie (IL); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Pet insurance

Pet discounts

Continuing education

Job summary

BluePearl Pet Hospital in Skokie, IL is hiring Veterinary Receptionists for evening shifts, including Saturdays. The role pays hourly and offers competitive shift differentials.

You will be the first point of contact for clients, greet with warmth, speak clearly, assess arrival needs, confirm appointments, provide support, and coordinate with the team to ensure compassionate care for pets and families. Applicants must stay calm in emotional situations and help connect clients with the

Qualifications

• Greet clients warmly and provide professional acknowledgement
• Speak clearly, slowly, and calmly to clients
• Listen with compassion and assess client/pet needs on arrival
• Determine emergency vs standard arrival and coordinate next steps
• Confirm appointments and provide prep information to clients
• Provide emotional support and resources to grieving clients
• Serve as liaison between clients and service teams during pet care processes

Responsibilities

• Greet and acknowledge every client as they enter the hospital.
• Assess each client’s needs and the pet’s condition on arrival.
• Determine emergency priority and escalate as needed.
• Coordinate with team to connect clients with the appropriate staff.
• Confirm and communicate appointment details and pet preparation instructions.
• Offer emotional support and resources to grieving clients.
• Act as liaison between clients and service agencies for pet remains handling.

Job description

BluePearl Pet Hospital in Skokie, IL is hiring Veterinary Receptionists for evening shifts, including Saturdays. The role pays hourly and offers competitive shift differentials.

You will be the first point of contact for clients, greet with warmth, speak clearly, assess arrival needs, confirm appointments, provide support, and coordinate with the team to ensure compassionate care for pets and families. Applicants must stay calm in emotional situations and help connect clients with the