Veterinary Front Desk & Pet Wellness Concierge

Mission Pet Health; Cedar Park (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401k retirement options

Discounted veterinary care

Job summary

Mission Pet Health is seeking a friendly receptionist for New Hope Animal Hospital in Cedar Park, TX. You will manage the front desk, greet clients, handle appointments, and process payments while upholding our compassionate care standards.

Join a nationwide network that supports your growth with training, benefits, and opportunities to advance in veterinary services. Weekend and holiday availability may be required to meet patient care needs.

Qualifications

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Skills

Customer service

Communication

Organizational skills

Teamwork

Tools

Veterinary software experience

Job description

Mission Pet Health is seeking a friendly receptionist for New Hope Animal Hospital in Cedar Park, TX. You will manage the front desk, greet clients, handle appointments, and process payments while upholding our compassionate care standards.

Join a nationwide network that supports your growth with training, benefits, and opportunities to advance in veterinary services. Weekend and holiday availability may be required to meet patient care needs.