Veterinary Front Desk & Customer Care Specialist

PetVet Care Centers; Douglasville (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in veterinary care is seeking a dedicated Customer Service Representative to join their dynamic team. This role is crucial in ensuring a smooth operation within the hospital, where you will provide exceptional customer service, manage lobby flow, and assist with various administrative tasks. You will be the first point of contact for pet owners, helping to calm distressed individuals and ensuring their pets receive the best care possible. If you are passionate about animal welfare and enjoy working in a fast-paced environment, this opportunity is perfect for you, offering a chance to make a real difference in the lives of pets and their owners.

Qualifications

• High school diploma or GED required; excellent customer service skills essential.
• Ability to handle cash accurately and manage multiple tasks effectively.

Responsibilities

• Provide exceptional customer service in-person and over the phone.
• Manage lobby flow, schedule appointments, and assist with medical emergencies.

Skills

Customer Service Skills

Cash Handling

Multitasking

Clerical Procedures

Education

High School Diploma or GED

Tools

Practice Management Software

Job description

An established industry player in veterinary care is seeking a dedicated Customer Service Representative to join their dynamic team. This role is crucial in ensuring a smooth operation within the hospital, where you will provide exceptional customer service, manage lobby flow, and assist with various administrative tasks. You will be the first point of contact for pet owners, helping to calm distressed individuals and ensuring their pets receive the best care possible. If you are passionate about animal welfare and enjoy working in a fast-paced environment, this opportunity is perfect for you, offering a chance to make a real difference in the lives of pets and their owners.