Veterinary Front Desk CSR - Full-Time in Atlanta

Brookhaven-Animal-Hospital; Atlanta (GA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off (PTO)

Holiday pay

Employee discounts

Mental health resources

Career development and continuing use

Education opportunities

Job summary

Brookhaven Animal Hospital in Atlanta, GA is seeking a friendly Veterinary Receptionist/CSR to join our busy front desk team. This full-time role requires greeting clients and pets, scheduling, invoicing, and coordinating with veterinarians to keep the hospital running smoothly.

We offer a supportive work environment with pay ranging from $15 to $17 per hour, benefits including health insurance, a 401(k) plan, PTO, holiday pay, and opportunities for professional development and continued

Qualifications

• 1+ year of veterinary receptionist, veterinary CSR, veterinary client service, or veterinary front desk experience
• Experience in a veterinary hospital, animal hospital, veterinary clinic, or similar medical setting
• Strong customer service, communication, and organizational skills
• Ability to multitask and prioritize in a fast-paced environment
• Comfortable working with both people and animals
• Professional, dependable, and team-oriented
• Schedule flexibility, including rotating weekends

Responsibilities

• Welcome clients and pets with a friendly, professional approach
• Answer multi-line phones, schedule appointments, and manage client communications
• Handle patient check-in and check-out, invoices, and payments
• Maintain accurate client and patient information and veterinary medical records
• Coordinate patient flow with veterinarians, Veterinary Technicians, and the medical team
• Answer questions and provide information about veterinary services, wellness, and preventative care
• Address client questions and concerns with empathy and professionalism
• Maintain an organized, clean, and welcoming reception area
• Support daily veterinary hospital operations and front desk needs
• Participate in rotating weekend shifts

Skills

Customer service

Communication

Organizational skills

Multitasking

People and animals

Education

High school diploma

Tools

Cornerstone

AVImark

Job description

Brookhaven Animal Hospital in Atlanta, GA is seeking a friendly Veterinary Receptionist/CSR to join our busy front desk team. This full-time role requires greeting clients and pets, scheduling, invoicing, and coordinating with veterinarians to keep the hospital running smoothly.

We offer a supportive work environment with pay ranging from $15 to $17 per hour, benefits including health insurance, a 401(k) plan, PTO, holiday pay, and opportunities for professional development and continued