Veterinary Front Desk — Compassionate Care Coordinator

Livewell Animal Hospital, LLC; Vancouver (WA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k Retirement Plan

Life Insurance

Disability Insurance

Employee Assistance Program (EAP)

Teladoc access

Discounted pet care

Job summary

Livewell Animal Hospital of Salmon Creek is seeking a friendly receptionist for a full-time, on-site role. You will manage a multi-line phone system, greet clients, schedule appointments, and handle payments while supporting a compassionate care environment.

The position offers competitive pay and a robust benefits package under Mission Pet Health. The role emphasizes accurate record-keeping, friendly client interactions, and collaboration with a veterinary team to ensure smooth hospital

Qualifications

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services for best pet care.
• Embody Compassion and Empathy: be a calming presence and treat each pet like your own.

Responsibilities

• Be the Director of First Impressions: you'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: you'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: you'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: you'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Skills

Customer service

Excellent communication

Multitasking

Team player

Weekend/holiday availability

Tools

Veterinary software

Job description

Livewell Animal Hospital of Salmon Creek is seeking a friendly receptionist for a full-time, on-site role. You will manage a multi-line phone system, greet clients, schedule appointments, and handle payments while supporting a compassionate care environment.

The position offers competitive pay and a robust benefits package under Mission Pet Health. The role emphasizes accurate record-keeping, friendly client interactions, and collaboration with a veterinary team to ensure smooth hospital