Veterinary Front Desk - Compassionate Care & Coordination

Denton-Veterinary-Center; Denton (TX); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Life Insurance

Disability coverage

Employee Assistance Program (EAP)

Teladoc access

Job summary

Denton Veterinary Center, a trusted veterinary practice in Denton, TX, seeks a friendly receptionist to welcome clients, manage calls, schedule appointments, and support billing. You will help coordinate care and educate clients on preventive services while maintaining organized records.

The role emphasizes compassionate interaction and teamwork. Join a collaborative team with opportunities for professional growth, flexible scheduling including some weekends, and benefits designed to support

Qualifications

• Passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and other hospital services to ensure pets receive the best care.
• Embody Compassion and Empathy: be a calming presence for clients, treating each pet with care.

Skills

Customer service

Communication

Organization

Teamwork

Veterinary software

Tools

Veterinary software

Job description

Denton Veterinary Center, a trusted veterinary practice in Denton, TX, seeks a friendly receptionist to welcome clients, manage calls, schedule appointments, and support billing. You will help coordinate care and educate clients on preventive services while maintaining organized records.

The role emphasizes compassionate interaction and teamwork. Join a collaborative team with opportunities for professional growth, flexible scheduling including some weekends, and benefits designed to support