Receptionist

Mission Pet Health; Denton (TX); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Discounted veterinary care for pets

Teladoc access

Education assistance

Job summary

Denton Veterinary Center in Denton, TX is seeking a friendly Receptionist to join our collaborative team and deliver compassionate client service. You’ll manage appointments, greeting clients, and handling payments with a focus on accuracy and a warm, professional demeanor.

Join a practice committed to learning, growth, and high-quality pet care, supported by a larger network. Veterinary software experience is a plus, and weekend availability is preferred for staffing needs.

Qualifications

• Passion for delivering excellent customer service and genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• Collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and other hospital services.
• Embody Compassion and Empathy: be a calming presence for clients and treat each pet with care.

Skills

Customer service

Communication

Organization

Teamwork

Stress management

Tools

Veterinary software

Job description

Denton Veterinary Center has been a trusted partner in pet healthcare since 1991, serving the Denton, TX community with comprehensive small animal medical services. We treat every pet like our own, which is why our dedication to quality patient care has earned us recognition as one of the best veterinarians in Denton by the Denton Record-Chronicle's Readers' Choice Awards. Our commitment to compassion is further reflected by our status as a Feline-Friendly animal hospital, dedicated to reducing stress for our cat patients. The community trusts us, reflecting our strong 4.8-star Google rating. If you are seeking an opportunity where you can genuinely do your best work alongside collaborative teammates, we invite you to join our growing practice. As a valued teammate, you will join a practice that prioritizes a culture of continuous learning and support. We understand that success comes through collaboration, and you will have dedicated access to our network's internal resources, including specialty consultations and educational programs designed specifically to help you achieve your career goals. Whether you are aiming to become a credentialed technician or looking to transition into a leadership role, we are committed to providing the resources and mentorship necessary for you to grow professionally. We are dedicated to supporting our teammates so they can focus on delivering exceptional medical care and doing their best work every day. Denton Veterinary Center offers full-service veterinary medicine, ensuring you have the tools necessary to treat complex cases. Our known services include comprehensive Wellness and Prevention, in-depth Testing and Diagnostics, Advanced Care, and a robust schedule for Surgical Procedures. We also provide crucial Urgent Care services for the Denton area, allowing us to manage emergencies and critical cases locally. To optimize workflow and ensure consistent patient care, we utilize drop-off appointments, enabling our clinical teammates to manage their schedule efficiently while providing thorough service. Located in Denton, Texas, you will find a supportive community that highly values their local veterinary care. The stability of our weekly schedule, operating Monday through Friday until 5:30 PM and Saturday mornings until noon, means you have predictable hours that allow you to enjoy all that the North Texas area has to offer. Denton offers a welcoming environment where our reputation for being thorough and caring has fostered tremendous community trust, reflected in our consistently positive feedback. Joining our team means integrating into a medical hub where our history, excellent ratings, and focused patient care allow you to make a true impact every day.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• The pay range for this position is $16-$19 per hour based on experience.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.