Compassionate Front Desk Coordinator - Veterinary Office

Mission Pet Health; Prosper (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

discounted veterinary care for your ow

online discount platform

free 24/7 access to doctors throughTel

Job summary

Mission Pet Health in Prosper, TX, is seeking a Receptionist to be the welcoming front line for a busy veterinary practice. You will manage a multi-line phone system, greet clients with a positive attitude, and help coordinate care alongside our team of six veterinarians and support staff.

This role emphasizes compassionate service, accurate records, appointment and payment processing, and education of pet wellness.

Qualifications

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• The pay range for this position is $16-$18 per hour based on experience.

Responsibilities

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Skills

Customer service

Communication

Organizational skills

Teamwork

Calm under pressure

Tools

Vet software

Job description

Mission Pet Health in Prosper, TX, is seeking a Receptionist to be the welcoming front line for a busy veterinary practice. You will manage a multi-line phone system, greet clients with a positive attitude, and help coordinate care alongside our team of six veterinarians and support staff.

This role emphasizes compassionate service, accurate records, appointment and payment processing, and education of pet wellness.