Veterinary Front Desk & Client Care Specialist

North Phoenix Animal Clinic; Phoenix (AZ); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health package: Medical, dental, and …

Life insurance and disability

Employee Assistance Program (EAP)

401k with company match

Paid time off

Job summary

North Phoenix Animal Clinic in Phoenix, AZ is seeking a friendly Veterinary Receptionist / Client Service Representative to welcome clients, manage appointments, and maintain smooth patient flow. You will handle multi-line phones, assist clients in person, and process transactions with a compassionate, service-oriented approach.

The role emphasizes strong communication, organization, and team collaboration in a fast-paced environment, with benefits and a full-time, 4/10 schedule Monday through

Qualifications

• 2+ years in customer service or front-desk role
• Veterinary receptionist or healthcare front-desk preferred
• Proficiency with multi-line phone systems and front-desk operations
• Experience with Pulse veterinary software preferred
• Strong verbal and written communication
• Organized and detail-oriented; able to work in a team

Responsibilities

• Greet clients and provide exceptional service
• Manage appointments and patient flow
• Answer multi-line phones and assist in-person clients
• Process transactions and payments
• Support clients with information about services and treatments

Skills

Phone management

Veterinary software

Compassionate service

Communication skills

Scheduling

Payments processing

Tools

Pulse software

Job description

North Phoenix Animal Clinic in Phoenix, AZ is seeking a friendly Veterinary Receptionist / Client Service Representative to welcome clients, manage appointments, and maintain smooth patient flow. You will handle multi-line phones, assist clients in person, and process transactions with a compassionate, service-oriented approach.

The role emphasizes strong communication, organization, and team collaboration in a fast-paced environment, with benefits and a full-time, 4/10 schedule Monday through