Veterinary Front Desk & Client Care Specialist

Star Valley Veterinary Clinic; Chandler (AZ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

401K with matching

Health Insurance (+ vision/dental)

Employee Discounts

Employee Assistance Program

Job summary

Star Valley Veterinary Clinic in Chandler, AZ is seeking a Veterinary Receptionist to support daily hospital operations and ensure a smooth experience for patients and clients. The role requires strong organizational skills, excellent telephone and in-person communication, and the ability to stay calm under pressure.

Compassion for animals and their owners is essential. Responsibilities include greeting clients, answering calls, scheduling appointments, managing communications, maintaining a

Qualifications

• High school diploma required.
• At least 1 year of prior experience in customer service or similar role.
• Excellent written and verbal communication skills.
• Compassionate and professional under stress.
• Strong telephone and computer skills.

Responsibilities

• Greet clients with a smile.
• Answer phone calls and screen for needs, respond to client inquiries.
• Schedule, confirm, and manage appointments.
• Handle text and email communications.
• Maintain a clean and welcoming front desk and lobby area.
• Document and maintain client information.
• Process payments.
• Assist with basic administrative tasks and daily organization.
• Participate in the training of new staff members and general team communication.

Skills

Excellent communication

Organizational skills

Telephone skills

In-person communication

Empathy for animals

Education

High school diploma

Tools

Computer skills

Job description

Star Valley Veterinary Clinic in Chandler, AZ is seeking a Veterinary Receptionist to support daily hospital operations and ensure a smooth experience for patients and clients. The role requires strong organizational skills, excellent telephone and in-person communication, and the ability to stay calm under pressure.

Compassion for animals and their owners is essential. Responsibilities include greeting clients, answering calls, scheduling appointments, managing communications, maintaining a