Veterinary Front Desk & Client Care Specialist

Moreland-Animal-Hospital; Moreland (GA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Employee Assistance Program

401k with company match

Paid time off

Job summary

Moreland Animal Hospital in Moreland, GA is seeking an outgoing Veterinary Receptionist/Client Service Representative to be the welcoming face of our team. In this fast-paced role you will manage appointments, patient flow, phones, and inquiries while delivering compassionate service.

Ideal candidates are friendly, detail-oriented, highly organized, and enjoy teamwork. We offer a full-time schedule with weekday hours and a competitive benefits package.

Qualifications

• 1+ years in customer service or front-desk roles.
• Previous veterinary receptionist experience preferred.
• Experience with vet practice software is a plus.
• Strong communication and professional service in sensitive situations.
• Excellent organization and time management.

Responsibilities

• Welcome clients and manage a multi-line phone system.
• Schedule appointments and manage daily patient flow.
• Process transactions and maintain records.
• Provide information about services and policies.
• Collaborate with team to deliver compassionate care.

Skills

Customer service experience

Phone system management

Verbal and written communication

Organizational skills

Appointment scheduling

Payments processing

Team collaboration

Calm under pressure

Tools

Shepherd Vet PM Software

Job description

Moreland Animal Hospital in Moreland, GA is seeking an outgoing Veterinary Receptionist/Client Service Representative to be the welcoming face of our team. In this fast-paced role you will manage appointments, patient flow, phones, and inquiries while delivering compassionate service.

Ideal candidates are friendly, detail-oriented, highly organized, and enjoy teamwork. We offer a full-time schedule with weekday hours and a competitive benefits package.