Veterinary Front Desk & Client Care Specialist

Western Veterinary Partners; Edmonds (WA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Life insurance

401k with company match

Paid time off

EAP

Job summary

Western Veterinary Partners is seeking an outgoing Veterinary Receptionist / Client Service Representative at Edmonds-Westgate Veterinary Hospital. You will greet clients, manage appointments, and handle phone and in-person interactions with a focus on compassionate, professional service.

This role includes scheduling, processing payments, and supporting staff to maintain smooth patient flow in a busy practice.

Qualifications

• 2+ years of experience in a customer service, reception, or client-facing role.
• Previous veterinary receptionist or healthcare-front desk experience preferred.
• Strong verbal and written communication with a compassionate client-focused approach.

Responsibilities

• Greet clients and serve as the welcoming face of the hospital.
• Schedule appointments and manage daily patient flow.
• Handle multi-line phones and in-person interactions while maintaining records.
• Process transactions and assist clients with service information.

Skills

Multi-line phones

Client communication

Compassionate service

Team player

Organization

Tools

Scheduling software

Job description

Western Veterinary Partners is seeking an outgoing Veterinary Receptionist / Client Service Representative at Edmonds-Westgate Veterinary Hospital. You will greet clients, manage appointments, and handle phone and in-person interactions with a focus on compassionate, professional service.

This role includes scheduling, processing payments, and supporting staff to maintain smooth patient flow in a busy practice.