Compassionate Veterinary Receptionist & Client Care

Edmonds Westgate Veterinary Hospital; Edmonds (WA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance and disability

Employee Assistance Program (EAP)

401k with company match

Paid time off

Job summary

Edmonds-Westgate Veterinary Hospital in Edmonds, WA is seeking an outgoing Veterinary Receptionist/Client Service Representative to be the welcoming face of our hospital. You will manage appointments, patient flow, phones, and everyday client interactions with compassionate service.

The role requires 2+ years in a customer service or front desk setting, with veterinary experience preferred. A friendly, organized team player who can handle busy periods is ideal.

Qualifications

• 2+ years of experience in a customer service, reception, or client-facing role is preferred.
• Experience in a veterinary receptionist or healthcare front desk is beneficial.

Responsibilities

• Greet clients and coordinate check-in/check-out processes.
• Manage a multi-line phone system and assist in-person clients.
• Schedule appointments and coordinate calendars.
• Process payments and maintain basic financial records.
• Provide compassionate, professional service during routine and emotional situations.

Skills

Customer service excellence

Phone system management

Communication (verbal & written)

Team collaboration

Calendar scheduling

Payment processing

Tools

POS systems

Front desk software

Job description

Edmonds-Westgate Veterinary Hospital in Edmonds, WA is seeking an outgoing Veterinary Receptionist/Client Service Representative to be the welcoming face of our hospital. You will manage appointments, patient flow, phones, and everyday client interactions with compassionate service.

The role requires 2+ years in a customer service or front desk setting, with veterinary experience preferred. A friendly, organized team player who can handle busy periods is ideal.