Veterinary Front Desk Specialist — Part-Time CSR

National Veterinary Associates, Inc.; Canton (MA); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Employee discount

Learning opportunities in veterinary

Fun, supportive team culture

Job summary

Canton Veterinary Hospital in Canton, MA is seeking a Client Service Representative to be the welcoming first contact for clients and their pets. You will coordinate appointments and support the medical team to ensure smooth front desk operations.

This role requires at least 1 year of veterinary experience and a passion for client service, with part-time shifts, up to 30 hours weekly, including rotating Saturdays. Enjoy a collaborative, caring team environment.

Qualifications

• Minimum 1 year of veterinary experience (preferably in reception or client service).
• Strong communication and customer service skills.
• Ability to stay organized in a fast-paced veterinary setting.
• Willingness to learn about veterinary medicine.

Responsibilities

• Welcome clients and their pets.
• Manage appointments and coordinate schedules.
• Answer phones and communicate with clients.
• Coordinate patient visits with the medical team.
• Provide compassionate client care.
• Process payments and explain options.
• Maintain an organized front desk.

Job description

Canton Veterinary Hospital in Canton, MA is seeking a Client Service Representative to be the welcoming first contact for clients and their pets. You will coordinate appointments and support the medical team to ensure smooth front desk operations.

This role requires at least 1 year of veterinary experience and a passion for client service, with part-time shifts, up to 30 hours weekly, including rotating Saturdays. Enjoy a collaborative, caring team environment.