Veterinary Front Desk & Client Care Specialist

Pet Menders Animal Hospital; Boulder (CO); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance and disability

Employee Assistance Program (EAP)

401k with company match

Paid time off

Pet discount

Uniform allowance

Job summary

Pet Menders Animal Hospital in Boulder, CO is seeking a friendly Veterinary Receptionist / Client Service Representative to greet clients and manage front-desk tasks. You will handle appointments, patient flow, and payments with compassionate, professional service in a fast-paced setting.

Ideal candidates are detail-oriented, highly organized, and thrive in a team-focused customer service environment. This full/part-time role offers a competitive hourly wage and a comprehensive benefits package.

Qualifications

• 1+ year of customer service experience.
• Manage multi-line phone system and assist in-person clients.
• Experience with veterinary practice software, Covertrus Pulse preferred.
• Excellent verbal and written communication; patient service oriented.

Responsibilities

• Greet clients and serve as the welcoming face of the hospital.
• Manage front desk, appointments, and patient flow.
• Process transactions and payments accurately.
• Provide clients with information about services and answer questions.

Skills

Customer service

Multi-line phones

Verbal communication

Scheduling appointments

Payments processing

Organizational skills

Tools

Covertrus Pulse

Job description

Pet Menders Animal Hospital in Boulder, CO is seeking a friendly Veterinary Receptionist / Client Service Representative to greet clients and manage front-desk tasks. You will handle appointments, patient flow, and payments with compassionate, professional service in a fast-paced setting.

Ideal candidates are detail-oriented, highly organized, and thrive in a team-focused customer service environment. This full/part-time role offers a competitive hourly wage and a comprehensive benefits package.