Pet-Friendly Veterinary Front Desk & Client Care Specialist

Western-Veterinary-Partners-1; Highlands Ranch (CO); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Employee Assistance Program

401(k) with company match

Paid time off

Job summary

Altitude Animal Hospital in Highlands Ranch, CO is seeking a friendly Veterinary Receptionist/Client Service Representative to welcome clients, manage appointments, and support daily patient flow.

The role requires strong customer service, organization, and communication skills, with experience in a fast-paced, team-focused environment. Part-time schedule with some weekend coverage is offered, along with a benefits package for eligible team members.

Qualifications

• 1+ years of experience in a customer service, reception, or client-facing role
• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in managing a multi-phone line system while assisting in-person clients
• Exceptional verbal and written communication skills
• Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
• Strong organizational and time management skills
• Experience scheduling appointments and coordinating calendars preferred
• Ability to accurately process payments and maintain financial records

Responsibilities

• Serve as the welcoming face of Altitude Animal Hospital
• Create exceptional client experiences and build trust through compassionate service
• Manage appointments and daily patient flow
• Handle multi-line phones and in-person client interactions
• Process transactions and support clients with information about services

Skills

Customer service

Front desk

Communication

Time management

Scheduling appointments

Payment processing

Job description

Altitude Animal Hospital in Highlands Ranch, CO is seeking a friendly Veterinary Receptionist/Client Service Representative to welcome clients, manage appointments, and support daily patient flow.

The role requires strong customer service, organization, and communication skills, with experience in a fast-paced, team-focused environment. Part-time schedule with some weekend coverage is offered, along with a benefits package for eligible team members.