Veterinary Receptionist / Client Service Representative

Pet Menders Animal Hospital; Boulder (CO); Presencial; USD 23.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision insurance

Life insurance and disability

Employee Assistance Program (EAP)

401k with company match

Paid time off

Pet discount

Uniform allowance

Descripción de la vacante

Pet Menders Animal Hospital in Boulder, CO is seeking a friendly Veterinary Receptionist / Client Service Representative to greet clients and manage front-desk tasks. You will handle appointments, patient flow, and payments with compassionate, professional service in a fast-paced setting.

Ideal candidates are detail-oriented, highly organized, and thrive in a team-focused customer service environment. This full/part-time role offers a competitive hourly wage and a comprehensive benefits package.

Formación

• 1+ year of customer service experience.
• Manage multi-line phone system and assist in-person clients.
• Experience with veterinary practice software, Covertrus Pulse preferred.
• Excellent verbal and written communication; patient service oriented.

Responsabilidades

• Greet clients and serve as the welcoming face of the hospital.
• Manage front desk, appointments, and patient flow.
• Process transactions and payments accurately.
• Provide clients with information about services and answer questions.

Conocimientos

Customer service

Multi-line phones

Verbal communication

Scheduling appointments

Payments processing

Organizational skills

Herramientas

Covertrus Pulse

Descripción del empleo

Pet Menders Animal Hospital in Boulder, CO is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and compensation:

• Compensation: $17 - $22 per hour, for each hour worked
• This is a full-time or part-timeposition, with a flexible schedule and availability needed Tuesday - Friday from 7:45am - 5:30pm and Saturdays 9:45am - 5:30pm.

Full-time Benefits Package*:

• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program (EAP)
• 401k with company match
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

M inimum qualifications and skill set:

• 1+ yearsof experience in a customer service, reception, or client-facing role
  • Ability to manage a multi-phone line system while assisting in-person clients
  • Experience working with veterinary practice management software, especially Covertrus Pulse , preferred
  • Exceptional verbal and written communication skills
  • Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
  • Strong organizational and time management skills
  • Experience scheduling appointments and coordinating calendars preferred
  • Ability to accurately process payments and maintain financial records

Why choose Pet Menders Animal Hospital?

At Pet Meaders Animal Hospital, we’re dedicated to providing compassionate, personalized veterinary care for pets and the people who love them. Our team of three veterinarians believes every pet deserves to be treated like family, with thoughtful care tailored to their unique needs at every stage of life. We offer advanced veterinary services supported by state-of-the-art equipment and modern technology, allowing us to provide comprehensive, high-quality care for our patients. Proudly serving pets and their families in Boulder, CO, and Frederick, CO, we strive to create a comfortable, welcoming experience for every patient who walks through our doors.

Pay Range

$17—$22 USD

Posting Date: 10/14/26

The application deadline is at least 5 days after the posting date.

This is a good-faith estimate based on the role’s requirements at the time of posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The Company offers a comprehensive benefits package that may include medical, dental, and vision benefits, vacation, sick leave, 401(k), and other benefits depending on role and location. A complete description of benefits available for this position will be provided during the hiring process. Where required under applicable law, Company provides eligible employees with paid sick leave, health emergency leave, and other legally mandated benefits programs, all in accordance with the requirements of applicable state and local law depending on the location of the practice you support.

Pet Menders Animal Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact us. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.

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