Veterinary Client Services Pro - Front Desk Receptionist

Western-Veterinary-Partners-1; Woodland (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with company match

Paid time off

Job summary

Woodland Veterinary Hospital is seeking an outgoing Client Service Representative to be the welcoming face of the hospital. You will create exceptional client experiences, manage appointments, handle phones, process transactions, and support clients with information about services.

Part-time or full-time scheduling options are available. Full-time candidates should have at least two years of veterinary experience. A comprehensive benefits package is described in the posting.

Qualifications

• 1+ years of experience in a customer service, reception, or client-facing role is required.
• Full-time candidates should have at least two years of veterinary experience.
• Part-time candidates with strong customer service experience are welcome.
• Experience scheduling appointments and coordinating calendars preferred.
• Ability to accurately process payments and maintain financial records.

Responsibilities

• Greet clients and serve as the welcoming face of the hospital.
• Manage appointments and daily patient flow.
• Handle multi-line phones and in-person interactions.
• Process transactions and payments.
• Provide information about services and offerings to clients.

Skills

Multi-line phone

Verbal communication

Written communication

Organization

Time management

Appointment scheduling

Payments processing

Team collaboration

Calm under pressure

Job description

Woodland Veterinary Hospital is seeking an outgoing Client Service Representative to be the welcoming face of the hospital. You will create exceptional client experiences, manage appointments, handle phones, process transactions, and support clients with information about services.

Part-time or full-time scheduling options are available. Full-time candidates should have at least two years of veterinary experience. A comprehensive benefits package is described in the posting.