Veterinary Front Desk & Client Care Advocate

Abqpetcarehospital; Pennsylvania; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with employer match

Paid time off

Job summary

Abqpetcarehospital in Pennsylvania is seeking a Customer Service Representative (CSR) to advocate for clients and visitors at Dover Area Animal Hospital. The CSR will be the first impression for clients, handling calls and in-person visits.

The ideal candidate will have strong organizational and communication skills, compassion for animals, and the ability to stay calm under pressure. Responsibilities include greeting clients, scheduling appointments, and managing financial data. Benefits include medical, dental, vision, and a 401k with employer match.

Qualifications

• Strong organizational skills and communication abilities are essential.
• Ability to remain calm under pressure when dealing with clients and their pets.
• Previous cashier or front-office work experience is preferred.

Responsibilities

• Greet clients and visitors in person and on the phone.
• Differentiate routine cases from emergencies and schedule appointments.
• Enter client data and manage financial transactions accurately.

Skills

Organizational skills

Excellent communication skills

Calm under pressure

Compassion for animals

Computer skills

Job description

Abqpetcarehospital in Pennsylvania is seeking a Customer Service Representative (CSR) to advocate for clients and visitors at Dover Area Animal Hospital. The CSR will be the first impression for clients, handling calls and in-person visits.

The ideal candidate will have strong organizational and communication skills, compassion for animals, and the ability to stay calm under pressure. Responsibilities include greeting clients, scheduling appointments, and managing financial data. Benefits include medical, dental, vision, and a 401k with employer match.