Veterinary Front Desk & Care Coordinator

PetVet Care Centers; Lincoln Park (MI); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Health insurance

Paid parental leave

401(k) plan

Pet discounts

Wellbeing support (Calm app & EAP)

CE stipends & career development

Relief fund (Grant Circle)

Local hospital culture with national资源

Job summary

PetVet Care Centers' Dix Animal Hospital in Lincoln Park, MI seeks a Full-Time Care Coordinator who provides outstanding client service and hospital support. The role involves reception, scheduling, basic pet emergencies support, and data entry in the practice system.

The hospital operates daily with orthopedic surgery capabilities and a broad range of services, offering a collaborative environment and opportunities for growth within a national network.

Qualifications

• 18 years of age or older
• High school diploma or GED required
• 1 year experience in DVM hospital
• Knowledge of clerical procedures and ability to organize files and records
• Excellent customer service skills, providing courteous and prompt assistance
• Accurate cash handling and cashiering abilities
• Strong multitasking skills with attention to detail

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer service

Cash handling

Multitasking

Clerical procedures

Data entry

Education

High school diploma or GED

Job description

PetVet Care Centers' Dix Animal Hospital in Lincoln Park, MI seeks a Full-Time Care Coordinator who provides outstanding client service and hospital support. The role involves reception, scheduling, basic pet emergencies support, and data entry in the practice system.

The hospital operates daily with orthopedic surgery capabilities and a broad range of services, offering a collaborative environment and opportunities for growth within a national network.