Pet Care Coordinator (Part-Time, Front Desk)

PetVet Care Centers; Wisconsin Dells (WI); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid parental leave

401(k) with discretionary contribution

Pet discounts

Calm app & EAP

Job summary

PetVet Care Centers’ Dells Animal Hospital in Wisconsin Dells, WI is seeking a Part-Time Veterinary Receptionist (Care Coordinator) to join our team. This role focuses on delivering exceptional client service, managing appointments, and supporting hospital operations in a fast-paced veterinary setting.

The Care Coordinator will work with a compassionate team, handle front-desk duties, and help provide an Ultimate Care Experience for pets and their families.

Qualifications

• Applicants must be 18 years of age or older to be considered for this position.
• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience.
• Excellent customer service skills, providing courteous and prompt assistance

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer service

Education

High school diploma

Job description

PetVet Care Centers’ Dells Animal Hospital in Wisconsin Dells, WI is seeking a Part-Time Veterinary Receptionist (Care Coordinator) to join our team. This role focuses on delivering exceptional client service, managing appointments, and supporting hospital operations in a fast-paced veterinary setting.

The Care Coordinator will work with a compassionate team, handle front-desk duties, and help provide an Ultimate Care Experience for pets and their families.