Veterinary Field Support Specialist – Travel & Training

IDEXX; South Bend (IN); Remoto; USD 41.000 - 48.000; Tempo integral

Benefícios oferecidos por esta vaga

Health/Dental/Vision benefits from day

5% 401k matching

On-the-job training and career growth

Pet insurance and mental health资源

Volunteer paid days off

Resumo da vaga

IDEXX is seeking a Veterinary Field Support Representative to visit clinics, train staff on IDEXX analyzers, and provide onsite troubleshooting. You will travel up to 75% of the time and work from a home-based office when not traveling, supporting customer success and education across a dynamic veterinary field.

The role requires 3+ years in a veterinary setting, familiarity with IDEXX products, and a valid driver's license with a willingness to travel within the South Bend, IN area and beyond

Qualificações

• 3+ years of experience in a veterinary practice or similar work experience.
• Residency in the South Bend, IN area and willingness to travel within this territory and occasionally outside of this territory as needed.

Responsabilidades

• Visit customers daily to support customer success and build relationships.
• Install and train clinic staff on IDEXX analyzers (e.g., ProCyte, Catalyst One, SediVue, InVue).
• Provide onsite technical troubleshooting during visits.
• Plan and strategize customer visits using various programs to act as an IDEXX ambassador.

Conhecimentos

Communication

Organization

Empathetic

Customer-focused

Team player

Ferramentas

IDEXX products

Descrição da vaga

IDEXX is seeking a Veterinary Field Support Representative to visit clinics, train staff on IDEXX analyzers, and provide onsite troubleshooting. You will travel up to 75% of the time and work from a home-based office when not traveling, supporting customer success and education across a dynamic veterinary field.

The role requires 3+ years in a veterinary setting, familiarity with IDEXX products, and a valid driver's license with a willingness to travel within the South Bend, IN area and beyond