Veterinary Field Support Specialist | Travel & Training

IDEXX; Nashville (TN); Hybrid; USD 41,000 - 48,000; Full time

Benefits offered by this job

Hourly pay $30–$35

Annual cash bonus

Health, Dental & Vision benefits

5% 401k match

On-the-job training & career growth

Job summary

IDEXX is seeking a Veterinary Field Support Representative in the Nashville area to travel with clinics, install and train staff on IDEXX analyzers, and provide onsite troubleshooting. You’ll build client relationships, plan visits, and adapt to the needs of each customer while supporting their success.

Experience in a veterinary setting is required, with familiarity with IDEXX products. The role includes a home-based office when not traveling and competitive hourly compensation plus benefits.

Qualifications

• 3+ years of experience working in a veterinary practice or similar work experience.
• Familiarity with IDEXX products
• Valid driver’s license and acceptable driving record required
• Residency in the Nashville East or Nashville South area and willingness to travel within this territory
• Ability to build and maintain relationships with customers and colleagues

Responsibilities

• Travel up to 75% of the time (5+ days per week, 6–8+ overnights per month); remote work from home when not traveling
• Install and train clinic staff on IDEXX analyzers (e.g., ProCyte, Catalyst One, SediVue, InVue)
• Provide onsite technical troubleshooting during critical visits
• Use planning tools to strategize customer visits and act as IDEXX ambassador
• Manage schedule based on customer needs while pursuing professional growth

Skills

Communication

Organization

Empathy

Customer-focused

Tools

Valid driver's license

IDEXX products familiarity

Job description

IDEXX is seeking a Veterinary Field Support Representative in the Nashville area to travel with clinics, install and train staff on IDEXX analyzers, and provide onsite troubleshooting. You’ll build client relationships, plan visits, and adapt to the needs of each customer while supporting their success.

Experience in a veterinary setting is required, with familiarity with IDEXX products. The role includes a home-based office when not traveling and competitive hourly compensation plus benefits.