Veterinary ER Care Coordinator - Billing & Client Services

VCA Animal Hospitals, Inc; Ontario (CA); On-site; CAD 41,000 - 47,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

CE allowance

Pet discounts

Job summary

VCA Animal Hospitals, Inc is seeking an ER Coordinator to join the Client Service Representative Team in a fast-paced veterinary hospital setting in Ontario, CA. The role requires attention to detail and strong communication to maintain customer trust and coordinate care with multiple DVMs and staff.

The ER Coordinator will handle daily billing, coding, and patient account management, ensuring accurate charges and timely updates to owners.

Qualifications

• Requires excellent communication and interpersonal skills.
• Able to work in a fast-paced clinical environment.
• Basic understanding of medical billing and coding concepts.

Responsibilities

• Captures and reviews daily charges and ensures correct coding and billing.
• Communicates with providers, staff, and clients to obtain missing information and update on finances.
• Posts payments to patient accounts and balances daily.
• Assists with patient accounts closure and research billing discrepancies.
• Maintains professional relationships with team members and follows attendance policies.
• Supports CSRs and coordinators as needed.

Skills

Attention to detail

Strong communication

Teamwork

Job description

VCA Animal Hospitals, Inc is seeking an ER Coordinator to join the Client Service Representative Team in a fast-paced veterinary hospital setting in Ontario, CA. The role requires attention to detail and strong communication to maintain customer trust and coordinate care with multiple DVMs and staff.

The ER Coordinator will handle daily billing, coding, and patient account management, ensuring accurate charges and timely updates to owners.