Veterinary ER Coordinator - 24/7 Emergency Care

Mars Petcare; Ontario, Northern (CA, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Shift differential for weekends

Full benefits package

Job summary

VCA California Veterinary Specialists in Ontario, CA is seeking an ER Coordinator as part of the Client Service Representative Team. You will help set the tone for the practice by building trust with clients and coordinating care with ER staff and DVMs.

The role requires strong attention to detail, excellent communication, and the ability to work unsupervised in a fast-paced environment. You will handle billing tasks, explain charges to clients, and support CSRs and other coordinators.

Qualifications

• Strong communication skills with clients and staff.
• Attention to detail in billing and coding.
• Ability to work in a fast-paced hospital environment.
• Willingness to work unsupervised and be a self-starter.

Responsibilities

• Captures and reviews daily charges from WoofWare to ensure proper coding.
• Communicates with providers and staff to obtain missing information and updates owners on finances.
• Provides treatment plans for inpatient and outpatient diagnostics and hospitalization.
• Posts payments to patient accounts at time of service.
• Audits and balances daily payment totals across treatments.

Skills

Communication skills

Attention to detail

Teamwork

Fast-paced environment

Self-starter

Tools

WoofWare

Job description

VCA California Veterinary Specialists in Ontario, CA is seeking an ER Coordinator as part of the Client Service Representative Team. You will help set the tone for the practice by building trust with clients and coordinating care with ER staff and DVMs.

The role requires strong attention to detail, excellent communication, and the ability to work unsupervised in a fast-paced environment. You will handle billing tasks, explain charges to clients, and support CSRs and other coordinators.