Veterinary Clinical Support Lead — Build & Guide Teams

COVE Animal Health; Harmonville (PA); On-site; USD 79,000 - 93,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401k with match

PTO + CE allowance

Tuition reimbursement

Paid Lunch Breaks

Pet care discounts

Pet food discounts

Paid volunteer time

Uniform allowance

Job summary

COVE Animal Health seeks a Clinical Support Manager for Hickory Veterinary & Specialty Hospital in Plymouth Meeting, PA. You will lead the team, plan daily operations, and ensure care safety while aligning with hospital protocols.

This full‑time role includes responsibility for staffing, scheduling, and performance reviews. With 5+ years of clinical experience and leadership skills, you will collaborate with hospital leadership to improve patient care and support services.

Qualifications

• At least 5 years of clinical experience, with specialty or emergency experience strongly preferred.
• Supervisory or leadership experience is highly valued.
• Veterinary technician licensure is preferred.
• Strong skills in coaching, team building, and cross‑department communication.
• Working knowledge of clinical protocols, OSHA guidelines, and quality assurance.

Responsibilities

• Lead the team. Hire, train, coach, and mentor clinical support staff; conduct performance reviews and resolve conflicts.
• Run daily operations. Build department schedules, manage workflow, and assess staffing needs.
• Be the go-to leader on the floor; handle issues, cover administrative needs, and jump in where needed.
• Keep care safe and consistent; develop and uphold clinical protocols and ensure regulatory compliance.
• Drive improvement; identify opportunities to reduce risk and increase efficiency.
• Partner with leadership to improve patient care and support services, contributing to hospital decisions.

Skills

Clinical leadership

Team coaching

Cross-department communication

Education

Veterinary technician licensure

Tools

Electronic medical records

Scheduling tools

Job description

COVE Animal Health seeks a Clinical Support Manager for Hickory Veterinary & Specialty Hospital in Plymouth Meeting, PA. You will lead the team, plan daily operations, and ensure care safety while aligning with hospital protocols.

This full‑time role includes responsibility for staffing, scheduling, and performance reviews. With 5+ years of clinical experience and leadership skills, you will collaborate with hospital leadership to improve patient care and support services.