Veterinary Clinical Services Supervisor & Training Lead

University of Minnesota; Saint Paul (MN); On-site; USD 41,000 - 50,000; Full time

Job summary

The University of Minnesota, College of Veterinary Medicine, Veterinary Medical Center seeks a clinical supervisor to coordinate DVMs, associates and technical staff within the Specialty Services, modeling excellent customer service and driving quality improvements.

You will lead scheduling, training, infection control, equipment maintenance, and daily operations, while mentoring staff and ensuring compliance with AFSCME contracts and university policies.

Qualifications

• LVT in the State of Minnesota.
• BA/BS plus at least five years of experience or a combination of related education and work experience to equal at least nine years within a veterinary care environment.
• Knowledge of veterinary medicine terminology, knowledge of proper restraint and handling of animals.
• Computer skills in word processing, spreadsheets, and data entry.
• Working knowledge of equipment used in a veterinary teaching hospital.
• Thorough working knowledge of equipment used within an area of specialization.
• Project management and meeting management skills.
• Ability to communicate verbally and in writing as well as the ability to work in a team environment.

Responsibilities

• Clinical lead for multiple services, equipment, personnel, and general upkeep and maintenance of the clinical space.
• Exercise authority to hire, transfer, suspend, promote, discharge, assign work, reward, discipline, and adjust grievances.
• Steps in to fill emergent shift vacancies.
• Review service finances (AR, OT, accessions, expenses).
• Recommends cost savings and volume increases. Evaluates position control before making hiring recommendations.
• Make recommendations for repair and replacement and advanced diagnostics on equipment.
• Capital equipment submission.
• Responsible for department inventory and participates in finance discussions.
• Oversee infection control and sanitation activities to ensure a consistently clean working environment.
• Ability to oversee and mentor Supervisor 1 (all levels).
• Promote a culture of positivity, teamwork and inclusivity. Resolve issues as they arise.
• Understand and assure policies are carried out within the context of AFSCME collective bargaining contract for labor represented employees.
• Maintains environment in inspection-ready condition adhering to agency standards.
• Understands inspection timelines.
• Manages conflict by supporting face-to-face resolution between team members and mediates team member conversations as needed.
• Navigate escalated situations involving faculty, staff, and students.
• Mediates team member conversations as needed.
• Provide guidance to staff and offer alternative solutions that meet the needs of all parties.

Skills

Verbal and written communication

Teamwork

Project management

Meeting management

Computer skills (Word, Excel)

Education

LVT in Minnesota

BA/BS

Job description

The University of Minnesota, College of Veterinary Medicine, Veterinary Medical Center seeks a clinical supervisor to coordinate DVMs, associates and technical staff within the Specialty Services, modeling excellent customer service and driving quality improvements.

You will lead scheduling, training, infection control, equipment maintenance, and daily operations, while mentoring staff and ensuring compliance with AFSCME contracts and university policies.