Veterinary Clinical Operations Leader

Veterinary Referral Center of Central Oregon; Bend (OR); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical plan options with 70% coverage

Dental/Vision coverage

Profit sharing for all heroes

401K matching

Continuing education stipends

Job summary

Veterinary Referral Center of Central Oregon in Bend, OR seeks a Clinical Support Operations Manager to build, improve, and sustain the daily operating system for clinical support teams. You will drive operational organization, staffing coordination, and accountability across departments to ensure high-volume teams run smoothly.

This is a non-medical leadership role focused on management infrastructure; a veterinary technician credential is not required.

Qualifications

• Proven leadership managing hourly or shift-based frontline teams in high-volume settings.
• Experience building scheduling models and improving daily workflows.
• Strong people management, coaching, documentation, and conflict resolution.
• High emotional intelligence and calmness under operational pressure.
• Ability to lead through influence with technical staff.

Responsibilities

• Own and optimize daily floor workflows and handoff routines.
• Provide infrastructure and data support to Clinical Supervisors.
• Mentor high-potential frontline staff to build future leaders.

Skills

Frontline leadership

Scheduling models

Workflow optimization

People management

Coaching & mentorship

Education

High school diploma

Veterinary operations experience

Job description

Veterinary Referral Center of Central Oregon in Bend, OR seeks a Clinical Support Operations Manager to build, improve, and sustain the daily operating system for clinical support teams. You will drive operational organization, staffing coordination, and accountability across departments to ensure high-volume teams run smoothly.

This is a non-medical leadership role focused on management infrastructure; a veterinary technician credential is not required.