Veterinary Clinical Operations Leader

Vrcvet; Bend (OR); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

Profit sharing

401K matching

Continuing education

Job summary

Veterinary Referral Center of Central Oregon (VRCCO) is seeking a Clinical Support Operations Manager to build and sustain the daily operating system for clinical support teams. The role focuses on management infrastructure, staffing coordination, and accountability across departments, without requiring veterinary technician credentials.

The position emphasizes leadership development and reducing administrative burden so clinical experts can focus on quality and mentorship.

Qualifications

• Experience leading frontline, hourly or service teams in high-volume settings.
• Ability to design scheduling models and optimize daily workflows.
• Strong people management, documentation, accountability and conflict resolution.

Responsibilities

• Own and optimize daily floor workflows, team huddles, and handoffs to reduce bottlenecks.
• Provide infrastructure and data support to Clinical Supervisors to reduce administrative burdens.
• Identify and mentor high-potential frontline staff to build future leads and managers.

Skills

Leadership

Scheduling

Process improvement

Coaching

Emotional intelligence

Mentorship

Education

High school diploma or equivalent

Job description

Veterinary Referral Center of Central Oregon (VRCCO) is seeking a Clinical Support Operations Manager to build and sustain the daily operating system for clinical support teams. The role focuses on management infrastructure, staffing coordination, and accountability across departments, without requiring veterinary technician credentials.

The position emphasizes leadership development and reducing administrative burden so clinical experts can focus on quality and mentorship.