Veterinary Hospital Manager: Growth, Culture & Leadership

NVA General Practice; Bend (OR); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Annual salary $65,000–$75,000

Annual Bonus Opportunity

Health Insurance Benefits

Free Mental Health Benefit Options

401k with Match

Competitive PTO Plan

Continuing Education Stipends

Fair Work-Life Balance

Job summary

Central Oregon Animal Hospital in Bend, Oregon is seeking a Veterinary Hospital Manager to lead our growing team and ensure top-tier patient care and client service. You will partner with the Managing Veterinarian to drive revenue, manage costs, and cultivate a culture of excellence and compassion.

This role requires regular on-site presence, 3–5 years in management, and a bachelor's degree in business or related field.

Qualifications

• Bachelor's degree in business or related field preferred.
• 3–5 years of experience in a managerial role, including customer service experience.
• Experience in a hospital, retail, or service-based industry setting with increasing responsibility is a plus.

Responsibilities

• Complete ownership of P&L, accountable for the hospital's performance.
• Collaborate with regional leadership to identify trends and forecast the hospital's needs.
• Manage accounts receivable.
• Oversee hospital inventory and control facility and administrative costs.
• Manage payroll for hospital staff.
• Develop the hospital schedule and manage labor costs.
• Champion change and promote best practices.
• Lead the hospital team to enhance processes and workflows in client service, operations, and admin tasks.
• Implement new technologies and initiatives to improve operational efficiency.
• Establish and drive the culture of the hospital.
• Track and maintain current licensures for all DVMs.
• Provide feedback and handle challenging conversations.
• Demonstrate and reinforce the highest level of client service.

Skills

P&L ownership

People management

Leadership

Client service

Education

Bachelor's degree in business or related field

Job description

Central Oregon Animal Hospital in Bend, Oregon is seeking a Veterinary Hospital Manager to lead our growing team and ensure top-tier patient care and client service. You will partner with the Managing Veterinarian to drive revenue, manage costs, and cultivate a culture of excellence and compassion.

This role requires regular on-site presence, 3–5 years in management, and a bachelor's degree in business or related field.