Veterinary Hospital Manager: Growth, Culture & Leadership

NVA General Practice

Bend (OR)

On-site

USD 65,000 - 75,000

Full time

7 days ago
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Benefits offered by this job

Annual salary $65,000–$75,000
Annual Bonus Opportunity
Health Insurance Benefits
Free Mental Health Benefit Options
401k with Match
Competitive PTO Plan
Continuing Education Stipends
Fair Work-Life Balance

Job summary

Central Oregon Animal Hospital in Bend, Oregon is seeking a Veterinary Hospital Manager to lead our growing team and ensure top-tier patient care and client service. You will partner with the Managing Veterinarian to drive revenue, manage costs, and cultivate a culture of excellence and compassion.

This role requires regular on-site presence, 3–5 years in management, and a bachelor's degree in business or related field.

Qualifications

  • Bachelor's degree in business or related field preferred.
  • 3–5 years of experience in a managerial role, including customer service experience.
  • Experience in a hospital, retail, or service-based industry setting with increasing responsibility is a plus.

Responsibilities

  • Complete ownership of P&L, accountable for the hospital's performance.
  • Collaborate with regional leadership to identify trends and forecast the hospital's needs.
  • Manage accounts receivable.
  • Oversee hospital inventory and control facility and administrative costs.
  • Manage payroll for hospital staff.
  • Develop the hospital schedule and manage labor costs.
  • Champion change and promote best practices.
  • Lead the hospital team to enhance processes and workflows in client service, operations, and admin tasks.
  • Implement new technologies and initiatives to improve operational efficiency.
  • Establish and drive the culture of the hospital.
  • Track and maintain current licensures for all DVMs.
  • Provide feedback and handle challenging conversations.
  • Demonstrate and reinforce the highest level of client service.

Skills

P&L ownership
People management
Leadership
Client service

Education

Bachelor's degree in business or related field

Job description

Central Oregon Animal Hospital in Bend, Oregon is seeking a Veterinary Hospital Manager to lead our growing team and ensure top-tier patient care and client service. You will partner with the Managing Veterinarian to drive revenue, manage costs, and cultivate a culture of excellence and compassion.

This role requires regular on-site presence, 3–5 years in management, and a bachelor's degree in business or related field.

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