Veterinary Client Services Supervisor

Coral-Springs-Animal-Hospital; Florida; Vor Ort; USD 42.000 - 62.000; Vollzeit

Benefits dieser Stelle

Competitive wages

PTO + floating holidays

Medical/dental/vision coverage

employer-funded HSA

Paid family leave

401(k) with match

Pet care discounts

Zusammenfassung

Coral Springs Animal Hospital in South Florida is seeking a Customer Services Supervisor to lead the front desk and empower a collaborative team in a high‑volume veterinary setting.

You will oversee daily operations, monitor performance, and work across departments to ensure smooth workflows while delivering exceptional client experiences. This role emphasizes leadership, organization, and a patient‑centred approach.

Qualifikationen

• Previous supervisory experience in a veterinary hospital preferred.
• Ability to multitask and stay composed in a fast-paced setting.
• Strong interpersonal and communication skills.
• Reliable, compassionate team player with initiative.

Aufgaben

• Lead front desk operations and mentor Client Service Representatives.
• Monitor performance metrics and use data to drive improvements.
• Collaborate with hospital departments to ensure smooth workflows.
• Oversee financial transactions and billing inquiries.
• Manage daily reception, scheduling, and client communications.

Kenntnisse

Team Leadership

Multitasking

Interpersonal skills

Communication

Computer software

Tools

Cornerstone

Instinct

Jobbeschreibung

Coral Springs Animal Hospital in South Florida is seeking a Customer Services Supervisor to lead the front desk and empower a collaborative team in a high‑volume veterinary setting.

You will oversee daily operations, monitor performance, and work across departments to ensure smooth workflows while delivering exceptional client experiences. This role emphasizes leadership, organization, and a patient‑centred approach.