Veterinary Client Services Specialist

A Caring Doctor (Minnesota), P.A.; United States; On-site; USD 2,066,000 - 2,438,000; Full time

Benefits offered by this job

Medical Insurance

Retirement Plans

Student Debt Relief

Paid Time Off

Mental Health Resources

Life Insurance

Disability Insurance

FSA

HSA

Parental Leave

Continuing Education Allowance

Back-Up Child Care

Family Support Resources

Fertility and Family Building Support

Wellness Program

Exclusive Discounts

Job summary

Banfield Pet Hospital in the United States is seeking a Client Service Coordinator to drive client and pet flow, support the veterinary team, and maintain effective communication with clients and associates. The CSC will foster a welcoming, efficient environment and encourage ongoing care and referrals.

The role emphasizes education on wellness plans, preventative care, and top-notch service. Weekend and evening hours may be required in this dynamic hospital setting.

Qualifications

• High School Diploma or equivalent preferred.
• Must be at least 18 years old for radiography duties.
• Medical background with terminology training is preferred.

Responsibilities

• Live by Banfield's Five Principles and foster a welcoming hospital environment.
• Attract and guide clients and pets to ensure high-quality care and productivity.
• Educate clients about Optimum Wellness Plans and preventive care.
• Assist with client check-in/out and accurate pet records.
• Support administrative and financial tasks as needed.

Skills

Leadership

Customer Focus

Communication Skills

Client Service

Time Management

Problem Solving

Attention to Detail

Education

High School Diploma or equivalent

Medical terminology training

Tools

Microsoft Word

Microsoft Excel

Outlook

Access

Job description

Banfield Pet Hospital in the United States is seeking a Client Service Coordinator to drive client and pet flow, support the veterinary team, and maintain effective communication with clients and associates. The CSC will foster a welcoming, efficient environment and encourage ongoing care and referrals.

The role emphasizes education on wellness plans, preventative care, and top-notch service. Weekend and evening hours may be required in this dynamic hospital setting.