Veterinary Client Services Specialist

Foothill-Farms-Veterinary-Hospital; Sacramento (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health package

Life insurance and disability

Employee Assistance Program (EAP)

401k with company match

Paid time off

Job summary

Foothill Farms Veterinary Hospital in Sacramento, CA is seeking a friendly Veterinary Receptionist / Client Service Representative to be the welcoming face of our clinic. You will manage appointments, answer multi-line phones, assist clients, and handle transactions with accuracy and courtesy.

Ideal candidates are organized, detail-oriented, and thrive in a team-focused environment, delivering exceptional client experiences and helping our patients receive timely care.

Qualifications

• Prior experience in customer service, reception, or client-facing role.
• Veterinary receptionist or healthcare-related experience preferred.
• Strong verbal and written communication, organization, and time management.

Responsibilities

• Welcome clients and provide exceptional service at the front desk.
• Manage appointments and daily patient flow; coordinate calendars.
• Answer multi-line phones and assist in-person clients.
• Process transactions and maintain accurate financial records.

Skills

Customer service

Phone system management

Verbal communication

Written communication

Organization

Time management

Appointment scheduling

Cash handling

Tools

Multi-line phone system

POS system

Job description

Foothill Farms Veterinary Hospital in Sacramento, CA is seeking a friendly Veterinary Receptionist / Client Service Representative to be the welcoming face of our clinic. You will manage appointments, answer multi-line phones, assist clients, and handle transactions with accuracy and courtesy.

Ideal candidates are organized, detail-oriented, and thrive in a team-focused environment, delivering exceptional client experiences and helping our patients receive timely care.