Veterinary Client Service Representative

MedVet; Provo (UT); Presencial; USD 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Shift Differentials

Uniform Allowance

Career growth

Descripción de la vacante

MedVet is seeking a Client Services Representative in Provo to be the friendly first point of contact for clients and their pets. You’ll greet and check-in clients, answer phones, escort clients to exam rooms, and help keep the lobby neat while supporting our veterinary team.

Proposed Schedule: Wednesday-Saturday 12p-10p. Excellent verbal and written communication, strong client service, and computer skills (Word/Excel) are important.

Formación

• Excellent verbal and written communication skills.
• Ability to stay composed in stressful situations.
• Experience in client-facing roles is preferred, especially in veterinary settings.

Responsabilidades

• Greet and check-in clients
• Answer telephones and transfer calls
• Escort clients and their pets to exam rooms
• Manage medical records, charts, reports and correspondence
• Discuss payment options and process payments
• Maintain a neat and clean lobby

Conocimientos

Customer service

Communication

Phone etiquette

Attention to detail

Teamwork

Educación

Microsoft Word

Microsoft Excel

Descripción del empleo

MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.

MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.

We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates.

Client Service Representative

Our Client Services Representatives are the first team our clients meet when they walk through the door, the friends that offers support while waiting in the lobby and the experts at answering any questions. They partner closely with our veterinary assistants and technicians to provide the MedVet experience for anyone walking through our doors. Your heart for our clients will ensure that they feel supported for duration of their time at MedVet.

Proposed Schedule: Wednesday-Saturday 12p-10p

What you’ll do:

• Greet and check-in clients
• Answer telephones and transfer calls
• Escort clients and their pets to exam rooms
• Manage medical records, charts, reports and correspondence
• Discuss payment options and process payments
• Maintain a neat and clean lobby

Who you are:

• Ability to remain composed in stressful and emotional situations
• Excellent verbal and written communication skills
• Excellent client service skills and phone etiquette
• Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously
• Sense of urgency within a fast-paced environment
• Some flexibility with work hours and able to work additional hours when necessary
• Critical thinking skills and ability to anticipate needs inter & intra-departmentally
• General computer competency required including Microsoft Word and Excel
• Previous experience in veterinary setting (preferred)

Perks and Benefits include:

• Shift Differentials
• Uniform Allowance
• Strong career growth and personal development opportunities

Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization, therefore employment with MedVet is dependent upon the passing of a drug screen and background check.

MedVet does not accept unsolicited resumes from third-party recruiters.