Veterinary Client Services Coordinator

Veterinary Innovative Partners; Staunton (VA); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Hourly rate $14.00–$17.00

Health care plan (Medical, Dental &amp

Retirement plan

Life Insurance

Paid Time Off

Paid Holidays

Disability insurance

Training & Development

Tuition assistance

Uniform allowance

Discounted healthcare for personalPets

Job summary

Linden Heights Animal Hospital is seeking a dedicated Client Service Representative to be the first point of contact for clients and patients. This role emphasizes warm, professional, and knowledgeable service while handling appointments, payments, and client inquiries.

The ideal candidate will multitask in a fast-paced veterinary setting, maintain accurate records, and educate clients on preventive care. On-site position with competitive hourly compensation and benefits offered.

Qualifications

• Excellent interpersonal and customer service skills, with a friendly and professional demeanor.

Responsibilities

• Greet clients and provide front-desk assistance, creating a welcoming atmosphere.
• Schedule appointments, surgeries, and procedures, coordinating with veterinary staff.
• Answer inquiries, provide information on services and policies, and handle payments and invoicing.
• Maintain accurate records in practice management software and filing systems.
• Educate clients on preventive care, vaccines, and medications as needed.
• Collaborate with veterinarians and technicians to ensure smooth patient flow and exceptional service.

Skills

Interpersonal skills

Communication

Multitasking

Computer literacy

Organization

Empathy

Customer service experience

Tools

Practice management software

Microsoft Office

Job description

Linden Heights Animal Hospital is seeking a dedicated Client Service Representative to be the first point of contact for clients and patients. This role emphasizes warm, professional, and knowledgeable service while handling appointments, payments, and client inquiries.

The ideal candidate will multitask in a fast-paced veterinary setting, maintain accurate records, and educate clients on preventive care. On-site position with competitive hourly compensation and benefits offered.