Veterinary Client Services Associate (Part-Time)

Wignall Animal Hospital; Dracut (MA); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

401(k) with employer match

Lyra Health mental health resources

Paid parental leave

Pet perks and veterinary service-disac

Job summary

Wignall Animal Hospital in Dracut, MA is seeking a part-time Veterinary Client Service Representative. The role focuses on delivering excellent client service, handling scheduling, payments, and medical record updates in a welcoming clinic setting.

The ideal candidate has at least 6 months of customer service experience; veterinary hospital exposure is a plus but not required. Physical requirements include lifting up to 50 pounds and standing for extended periods.

Qualifications

• An upbeat, self-starter with a passion for providing excellent customer service.
• At least 6 months of customer service experience.
• Veterinary hospital experience is preferred, however not required.
• Ability to lift up to 50 pounds, squat, reach, stand and walk throughout the day.

Responsibilities

• Communicating via phone, email, and in person with clients and actively listening to their concerns.
• Utilizing computer information systems to accurately enter client/patient information, update and maintain medical records.
• Processing client payments and invoices.
• Scheduling and confirming appointments with patients.
• Precisely dispensing pharmaceuticals as needed and calling in prescriptions to pharmacies.
• Other administrative duties as needed.

Skills

Customer service

Communication

Education

High School Diploma or equivalent

AAS or higher preferred

Job description

Wignall Animal Hospital in Dracut, MA is seeking a part-time Veterinary Client Service Representative. The role focuses on delivering excellent client service, handling scheduling, payments, and medical record updates in a welcoming clinic setting.

The ideal candidate has at least 6 months of customer service experience; veterinary hospital exposure is a plus but not required. Physical requirements include lifting up to 50 pounds and standing for extended periods.