Veterinary Client Service Specialist

Cedar Creek Animal Clinic; Washington; On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Continuing education support

Pet care discounts

Job summary

Cedar Creek Animal Clinic is hiring a Veterinary Client Service Representative to join our AMAZING team in Washington. This role focuses on delivering prompt, professional client service and supporting hospital operations, from appointment scheduling to invoices.

Ideal candidates have 1–2 years of relevant experience, strong communication, empathy, teamwork, and outstanding customer service. We offer growth opportunities and comprehensive benefits through Thrive Pet Healthcare.

Qualifications

• Has strong communication skills.
• Is compassionate and empathetic.
• Works well within a team environment.
• Possesses exceptional customer service skills.
• Has at least 1–2 years of relevant experience.

Responsibilities

• Uses sound judgment in all aspects of patient care.
• Responds quickly and calmly to emergencies.
• Maintains high standards of patient and client service.
• Communicates clearly and respectfully with veterinarians, staff, and clients.
• Ensures patients receive the care they need.
• Demonstrates friendliness and flexibility when faced with varying client and coworker expectations.
• Multi-tasks effectively, prioritizes tasks, and thinks creatively.
• Maintains a clean, organized, and welcoming hospital environment.

Skills

Communication skills

Empathy

Teamwork

Customer service

Experience 1-2 years

Job description

Cedar Creek Animal Clinic is hiring a Veterinary Client Service Representative to join our AMAZING team in Washington. This role focuses on delivering prompt, professional client service and supporting hospital operations, from appointment scheduling to invoices.

Ideal candidates have 1–2 years of relevant experience, strong communication, empathy, teamwork, and outstanding customer service. We offer growth opportunities and comprehensive benefits through Thrive Pet Healthcare.