Veterinary Client Service Specialist

Chadwell Animal Hospital; Maryland; On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Scrub Allowance

Paid Holidays

Paid Time Off

Health Insurance

Supplemental Insurance

401k

Continuing Education

RVT Tuition Reimbursement

LVT Tuition Reimbursement

Employee Referral Bonus

Job summary

Chadwell Animal Hospital in Abingdon, Maryland, is seeking a Full-Time Client Service Representative to be the heart of our busy practice, delivering warm, professional customer service to clients and their pets.

If you have veterinary or customer service experience, a compassionate, can-do attitude, and the ability to manage appointments and payments, join our team for a rewarding career in a supportive, education-focused environment.

Qualifications

• Excellent communication skills—you’ll be the face and voice of our practice, so a friendly, professional demeanor is essential.
• Maturity and compassion—we’re looking for someone who can empathize with clients, especially during times when their pets are unwell.
• Detail-oriented with strong organizational skills to keep everything running smoothly.
• A team player who is dependable, reliable, and enjoys working in a collaborative environment.
• A positive, “can-do” attitude who goes above and beyond to create exceptional experiences for our clients and their pets.

Responsibilities

• Answering phones and assisting clients with inquiries.
• Scheduling appointments and managing client appointments efficiently.
• Educating clients about our services and treatments, ensuring they have all the information they need to make informed decisions.
• Managing client communication by ensuring follow-ups and updates are delivered in a timely manner.
• Handling financial transactions and accurately processing payments.

Skills

Excellent communication

Maturity and compassion

Detail-oriented

Team player

Can-do attitude

Education

High school diploma or equivalent

Job description

Chadwell Animal Hospital in Abingdon, Maryland, is seeking a Full-Time Client Service Representative to be the heart of our busy practice, delivering warm, professional customer service to clients and their pets.

If you have veterinary or customer service experience, a compassionate, can-do attitude, and the ability to manage appointments and payments, join our team for a rewarding career in a supportive, education-focused environment.