Veterinary Client Service Specialist — Growth & Compassion

VetEvolve; Maryland; On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Scrub allowance

Paid holidays

Paid time off

Health insurance

Supplemental insurance

401k

Continuing Education

Employee pet discount

Job summary

Chadwell Animal Hospital in Maryland is seeking a full-time Client Service Representative to be the welcoming face for clients and patients. You will handle inquiries, schedule appointments, educate clients on services, and ensure timely follow-ups while processing payments accurately.

The role emphasizes friendly communication, reliability, and teamwork within a compassionate veterinary team. Benefits include paid time off, holidays, health insurance, and retirement sponsorship.

Qualifications

• Veterinary experience is preferred (1 year).
• Customer service experience (2 years preferred).
• High school diploma or equivalent.
• Ability to walk, stand, and bend frequently.

Responsibilities

• Answering phones and assisting clients with inquiries.
• Scheduling appointments and managing client appointments efficiently.
• Educating clients about our services and treatments, ensuring they have all the information they need to make informed decisions.
• Managing client communication by ensuring follow-ups and updates are delivered in a timely manner.
• Handling financial transactions and accurately processing payments.

Job description

Chadwell Animal Hospital in Maryland is seeking a full-time Client Service Representative to be the welcoming face for clients and patients. You will handle inquiries, schedule appointments, educate clients on services, and ensure timely follow-ups while processing payments accurately.

The role emphasizes friendly communication, reliability, and teamwork within a compassionate veterinary team. Benefits include paid time off, holidays, health insurance, and retirement sponsorship.