Veterinary Client Service Representative

Metro Paws Animal Hospitals; Dallas (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Employee discounts

Flexible schedules

401(k) with company match

Training and career development

Job summary

A veterinary service provider in Dallas is seeking a Client Service Representative (CSR) to provide quality customer care and manage patient interactions. Responsibilities include processing payments, scheduling appointments, and communicating with veterinary staff. The ideal candidate will have a high school diploma, be available for weekends, and possess the ability to lift up to 50 pounds. This entry-level position offers various benefits including health insurance and a 401(k) plan.

Qualifications

• Ability to provide friendly, quality customer care to patients and clients.
• Availability for weekend shifts if needed.
• Physical capability to lift 30–50 pounds.

Responsibilities

• Provide friendly, quality customer care to patients and clients.
• Process invoice payments.
• Answer phones, schedule appointments, and process medical history.
• Communicate patient status with doctors and technical staff.
• Input data accurately into computer systems.
• Fill prescriptions, food requests, and over‑the‑counter products as instructed by a veterinarian.
• Accurately input data into computer software.

Education

High school diploma

Job description

Veterinary Client Service Representative

Metro Paws Animal Hospitals in Skillman (Dallas, TX) is seeking a friendly, reliable, and detail‑oriented Client Service Representative (CSR) to join our dedicated veterinary team. As the first point of contact for our clients, you’ll play a vital role in creating a warm, welcoming, and professional experience for pets and their families.

Responsibilities

• Provide friendly, quality customer care to patients and clients.
• Process invoice payments.
• Answer phones, schedule appointments, and obtain all necessary medical history.
• Determine the status of the patient’s immunizations and tests.
• Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments.
• Fill prescriptions, food requests, and over‑the‑counter products as instructed by a veterinarian.
• Accurately input data into computer software.
• This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change.

Preferred Qualifications

• High school diploma.
• Weekend availability as needed.
• Must be able to lift 30–50 pounds.

Benefits

• Paid time off.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Employee discounts.
• Flexible schedules.
• 401(k) with company match.
• Training and career development.

Seniority level

Entry level

Employment type

Full‑time

Job function

Other

Industries

Veterinary Services