Veterinary Client Service Pro — IDEXX Cornerstone

Pahcares; Oregon City (OR); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Health insurance (medical, dental, and

Vision insurance

Paid time off

Employee discounts

Quarterly team bonuses

Continuing education allowance

Job summary

Pioneer Animal Hospital in Oregon City is seeking an experienced Client Service Representative to join our four-day workweek team. You will be the first voice clients hear and the first face they see, delivering friendly, professional service with a smile.

The role requires at least two years of veterinary CSR experience and IDEXX Cornerstone proficiency. You will greet clients, schedule appointments, manage the multi-doctor calendar, collect payments, and support the front desk with empathy and

Qualifications

• Two years of recent veterinary Client Service Representative experience.
• IDEXX Cornerstone experience is required.
• Familiarity with veterinary terminology and hospital workflows.
• Strong problem-solving and communication skills.

Responsibilities

• Greet clients with warmth and professionalism.
• Answer phones and route calls; schedule appointments.
• Check patients in and out; maintain client/patient records.
• Process payments and review estimates with clients.
• Coordinate with technicians and doctors to support patient flow.
• Maintain a clean and organized front desk and lobby.

Skills

IDEXX Cornerstone experience

Customer service

Communication

Organization

Tools

IDEXX Cornerstone system

Job description

Pioneer Animal Hospital in Oregon City is seeking an experienced Client Service Representative to join our four-day workweek team. You will be the first voice clients hear and the first face they see, delivering friendly, professional service with a smile.

The role requires at least two years of veterinary CSR experience and IDEXX Cornerstone proficiency. You will greet clients, schedule appointments, manage the multi-doctor calendar, collect payments, and support the front desk with empathy and