Veterinary Receptionist - Oregon City, OR

Pahcares; Oregon City (OR); On-site; USD 26,174 - 33,062; Full time

Benefits offered by this job

401(k) matching

Flexible Spending Account

Tuition Support Program

Health Insurance

Paid Time Off

Job summary

Pioneer Animal Hospital, located in Oregon City, is seeking a Client Service Representative to join their team. This full-time position offers a competitive salary ranging from $19.00 to $24.00 per hour, depending on experience. You will play a critical role in welcoming clients and patients, managing appointments, and ensuring exceptional client service.

The ideal candidate will have at least two years of veterinary receptionist experience, strong problem-solving skills, and a positive attitude. Enjoy a work-life balance with a four-day work week and no nights or holidays!

Qualifications

• Minimum of 2 years of recent veterinary receptionist experience.
• Familiarity with veterinary terminology and standard hospital workflows.
• Positive attitude and ability to contribute to a supportive, upbeat team culture.

Responsibilities

• Greet clients and patients with warmth and professionalism.
• Answer phones and schedule appointments efficiently.
• Collect payments and process invoices.

Skills

Veterinary terminology

Problem-solving skills

Attention to detail

Strong communication

Multitasking ability

Tools

Practice management software

Cornerstone experience

Job description

Veterinary Receptionist - Oregon City, OR

Pioneer Animal Hospital is Hiring a Client Service Representative!

Role: Client Service Representative
Status: Full‑time
Salary: $19.00–$24.00 per hour, based on experience
Schedule: Monday through Friday; 4 days per week; no nights or holidays

Looking for a Client Service Role Where You Can Make a Difference Every Day?

At Pioneer Animal Hospital, an AAHA-accredited practice serving Oregon City since 1979, we’re proud of the medicine we practice—and just as proud of the team that makes it happen. Our three‑doctor canine and feline hospital offers a wide variety of cases, including dentistry, surgery, urgent care, reproduction, and preventative medicine.

We’re looking for an experienced Client Service Representative who enjoys helping people, loves animals, and thrives in a fast‑paced environment. If you enjoy building relationships with clients, supporting a collaborative veterinary team, and being the friendly face that helps make every visit a positive experience, we’d love to meet you.

Why Our Client Service Representatives Love Pioneer Animal Hospital

• Four‑day work weeks that support work‑life balance
• No nights or holiday shifts
• AAHA‑accredited hospital committed to high standards of care
• Supportive, highly skilled team environment
• Opportunities for continued learning and professional growth
• A culture that values teamwork, authenticity, and fun
• The opportunity to make a meaningful impact for pets and their families every day

What You’ll Do

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to voicemails promptly
• Schedule appointments and manage a multi‑doctor calendar efficiently
• Check patients in and out while ensuring accurate client and patient information
• Collect payments, process invoices, and review estimates with clients
• Communicate hospital policies, pricing, and service information clearly
• Coordinate with technicians and doctors to support smooth patient flow
• Maintain a welcoming, organized, and professional front desk environment
• Deliver exceptional client service while supporting daily hospital operations

What Our Client Service Representatives Bring

• Minimum of 2 years of recent veterinary receptionist experience
• Strong problem‑solving skills and the ability to handle client concerns with empathy
• Familiarity with veterinary terminology and standard hospital workflows
• Experience with practice management software; Cornerstone experience is a plus
• Ability to maintain a clean, professional front desk and lobby environment
• Positive attitude and ability to contribute to a supportive, upbeat team culture
• Warm, confident communication style and passion for helping clients and pets
• Strong attention to detail and ability to multitask in a fast‑paced environment

The Extras You’ll Actually Feel

• A team that genuinely supports one another
• Opportunities to continue learning and growing professionally
• A workplace culture that values collaboration, humor, and respect
• Leadership that appreciates your contributions and encourages development
• Meaningful relationships with clients, patients, and coworkers

Benefits You Can’t Beat

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full‑time only)
• 529 Savings Plan
• Tuition Support Program (full‑time only)
• Health Insurance, including medical, dental, and vision (full‑time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long‑term disability, legal plan, and employee, spouse, and child‑dependent life insurance (full‑time only)
• Up to three weeks of full pay for the birth or adoption of a child (full‑time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full‑time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

Come be the friendly face our clients count on while building your career with a team that values compassion, teamwork, and exceptional client service. Apply today!

Diversity, equity, and inclusion are core values at Pioneer Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work‑life balance and enjoy a fulfilling time away from work with our generous offerings.

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Take care of your well‑being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Secure your financial future with our range of offerings designed to promote your financial well‑being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Prioritize your work‑life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays