Veterinary Client Experience Specialist

Northwoods Animal Hospital - Minocqua; Wisconsin; On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Retirement benefits

Bonus incentive

Flexible work schedules

Career and professional development

Employee Assistance Program

Employee Referral Program

Job summary

Northwoods Animal Hospital - Minocqua is seeking a Client Service Representative to deliver an exceptional client experience and support daily practice administration in Wisconsin. You’ll handle reception duties, maintain medical records, and assist with scheduling and payments.

Ideal candidates bring a can-do attitude, strong communication, and a patient-centered approach. Weekends may be required alongside a comprehensive benefits package and opportunities for professional development.

Qualifications

• Weekend work availability as required.
• High school diploma or equivalent.
• Previous veterinary experience preferred.

Responsibilities

• Open and close procedures per Manager instructions.
• Maintain cleanliness of front desk, waiting area, and exam rooms.
• Process payments and manage accounts.
• Schedule appointments according to doctor preferences.
• Update client/patient files and send correspondence.
• Answer calls with proper etiquette and assist clients.

Skills

Patience & Compassion

Collaboration & Teamwork

Communicating

Active Listening

Organization Skills

Client Satisfaction

Education

High school diploma or equivalent

Job description

Northwoods Animal Hospital - Minocqua is seeking a Client Service Representative to deliver an exceptional client experience and support daily practice administration in Wisconsin. You’ll handle reception duties, maintain medical records, and assist with scheduling and payments.

Ideal candidates bring a can-do attitude, strong communication, and a patient-centered approach. Weekends may be required alongside a comprehensive benefits package and opportunities for professional development.