Veterinary Front Desk & Client Care Specialist

Heartland Veterinary Partners; City of Pewaukee (WI); In loco; USD 22.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid time off

Health insurance

Dental insurance

Vision insurance

Retirement benefits

Bonus incentive

Flexible work schedules

Career and professional development

Employee Assistance Program

Employee Referral Program

Descrizione del lavoro

Lakeview Animal Clinic in Wisconsin is seeking a Customer Service Representative to deliver an outstanding client experience. You will manage reception, scheduling, client records, and general office tasks with a warm, professional demeanor. The role emphasizes teamwork with doctors and staff, accuracy in medical record keeping, and timely communication with clients.

Weekend availability is required. Benefits include health, dental and vision insurance, paid time off, retirement plans, and

Competenze

• High school diploma or equivalent.
• Previous veterinary experience preferred.
• Ability to work weekends as required.
• OSHA safety training including proper PPE.

Mansioni

• Leads practice opening and closing procedures per instructions.
• Maintains front desk, waiting area, and exam rooms.
• Processes payments and records transactions.
• Schedules appointments per Doctor preferences.
• Updates client/patient files and sends correspondence.
• Handles client communications and follow-ups.
• Performs daily system backups and daily posting.
• Greets clients with a warm, friendly demeanor.
• Answers telephone calls with proper etiquette.

Conoscenze

Customer service

Communication

Teamwork

Organization

Descrizione del lavoro

Lakeview Animal Clinic in Wisconsin is seeking a Customer Service Representative to deliver an outstanding client experience. You will manage reception, scheduling, client records, and general office tasks with a warm, professional demeanor. The role emphasizes teamwork with doctors and staff, accuracy in medical record keeping, and timely communication with clients.

Weekend availability is required. Benefits include health, dental and vision insurance, paid time off, retirement plans, and