Veterinary Client Experience Specialist

Thrive Pet Healthcare; Scottsdale (AZ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

401(k) with employer match

Mental health resources

Paid parental leave

Pet perks and veterinary service discounts

Job summary

Thrive Pet Healthcare is seeking a compassionate Veterinary Client Service Representative to join the team at Dynamite Animal Hospital in Scottsdale, Arizona. This role involves greeting clients, scheduling appointments, and ensuring seamless communication within the team.

The ideal candidate is customer service-oriented with veterinary experience, ready to contribute positively to a loving environment for pets and their families.

Qualifications

• 1+ year of veterinary experience strongly preferred.
• Willingness to work certain holidays.
• Professional, kind, and trustworthy communication.

Responsibilities

• Greeting clients and pets warmly.
• Assisting new clients with registration.
• Scheduling appointments and diagnostics.
• Maintaining accurate client and patient information.

Skills

Customer service experience

Strong communication skills

Ability to multitask

Handling financial transactions

Job description

Thrive Pet Healthcare is seeking a compassionate Veterinary Client Service Representative to join the team at Dynamite Animal Hospital in Scottsdale, Arizona. This role involves greeting clients, scheduling appointments, and ensuring seamless communication within the team.

The ideal candidate is customer service-oriented with veterinary experience, ready to contribute positively to a loving environment for pets and their families.