Veterinary Client Services Specialist | Friendly Front Desk

Stryker Corporation; Scottsdale (AZ); On-site; Confidential; Full time

Benefits offered by this job

Competitive pay

401(k) with employer match

Mental health resources

Paid parental leave

Pet perks

Student loan support tools

Job summary

Dynamite Animal Hospital in Scottsdale is looking for a friendly and organized Veterinary Client Service Representative to join their team. This role is pivotal in providing a warm welcome to clients and pets, managing inquiries, and ensuring smooth operations.

We are committed to the emotional and physical wellbeing of pets. Ideal candidates should possess strong communication skills, empathy, and the ability to multitask in a fast-paced environment.

Qualifications

• 1+ year of veterinary experience strongly preferred.
• Experience in customer service is required.
• Professional, kind, and trustworthy communication with clients and teammates.

Responsibilities

• Greeting clients and pets warmly and setting the tone for a positive visit.
• Assisting new clients with registration and communicating expected wait times.
• Answering phones, emails, and non-medical client questions with professionalism.
• Scheduling appointments and coordinating with referring hospitals.
• Maintaining accurate client and patient information in hospital systems.

Skills

Customer service experience

Strong communication skills

Ability to multitask

Handling financial transactions

Empathy with pets

Job description

Dynamite Animal Hospital in Scottsdale is looking for a friendly and organized Veterinary Client Service Representative to join their team. This role is pivotal in providing a warm welcome to clients and pets, managing inquiries, and ensuring smooth operations.

We are committed to the emotional and physical wellbeing of pets. Ideal candidates should possess strong communication skills, empathy, and the ability to multitask in a fast-paced environment.