Compassionate Veterinary Client Advocate & Coordinator

Thrive Pet Healthcare; Scottsdale (AZ); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Competitive pay

401(k) with employer match

Mental health resources

Paid parental leave

Pet perks and veterinary service disc.

FREE CE courses

Student loan support tools and assist.

Job summary

Thrive Pet Healthcare's North Scottsdale clinic is seeking a full-time Client Service Representative who will greet clients, manage appointments, and serve as the first friendly face for pets and their families.

You will facilitate clear communication between clients and the medical team, handle check-ins and check-outs, process payments, and help maintain a smooth flow of patient care. This role offers growth opportunities across Thrive's nationwide network.

Qualifications

• Minimum 1 year of clinical veterinary experience.
• Superior/advanced communication skills.
• Possesses a positive work attitude.
• Self-motivated.
• Excellent organization skills.

Responsibilities

• Warmly welcoming clients and coordinating appointments.
• Facilitating clear communication between clients and the medical team.
• Managing check-ins and check-outs, processing payments.
• Supporting the smooth flow of patient care.

Skills

Communication skills

Positive work attitude

Self-motivated

Organization skills

Job description

Thrive Pet Healthcare's North Scottsdale clinic is seeking a full-time Client Service Representative who will greet clients, manage appointments, and serve as the first friendly face for pets and their families.

You will facilitate clear communication between clients and the medical team, handle check-ins and check-outs, process payments, and help maintain a smooth flow of patient care. This role offers growth opportunities across Thrive's nationwide network.