Veterinary Client Experience Specialist

Veterinary Innovative Partners LLC; North Carolina; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan (401k)

Life Insurance

Paid Time Off

Short Term Disability

Long Term Disability

Training & Development

Tuition Assistance

Uniform Allowance

Pet care discount

Job summary

Animal Care Center of North Jersey in Riverdale, NJ is seeking a Full-Time Client Service Representative to greet clients, schedule appointments, and coordinate check-in/out with the veterinary team.

You will handle payments, provide invoices, and guide clients with compassion in a fast-paced hospital environment, ensuring an exceptional client experience for every patient and their family.

Qualifications

• Excellent interpersonal and customer service skills.
• Prior veterinary receptionist experience preferred.
• Strong verbal and written communication.
• Ability to multitask in a fast-paced environment.
• Attention to detail and organizational skills.
• Comfort with computers and Microsoft Office.

Responsibilities

• Greet clients warmly and professionally.
• Answer calls and assist with appointments and services.
• Schedule procedures and maintain hospital schedule.
• Coordinate check-in/out and manage payments.

Skills

Customer service

Interpersonal skills

Multitasking

Communication

Computer skills

MS Office

Tools

Practice management software

Job description

Animal Care Center of North Jersey in Riverdale, NJ is seeking a Full-Time Client Service Representative to greet clients, schedule appointments, and coordinate check-in/out with the veterinary team.

You will handle payments, provide invoices, and guide clients with compassion in a fast-paced hospital environment, ensuring an exceptional client experience for every patient and their family.