Veterinary Client Concierge & Support Specialist

Veritasvetpartners; Eatontown (NJ); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Maternity/Paternity leave

401K with employer match

Employee Referral Bonus

Paid Time off

Mental health support with Talkspace

Uniforms provided

Pet discounts for medical care

Job summary

Garden State Veterinary Specialists in Eatontown, NJ is seeking a Veterinary Client Service Representative to join our team. You will be the calm, friendly voice for clients, handling phone inquiries, data entry, and billing while supporting a busy hospital environment.

This role emphasizes empathy, teamwork, and a positive attitude as you help pet parents navigate appointments and treatments. The position is on-site with a starting wage of $21/hour and a comprehensive benefits package.

Qualifications

• 1+ years of client service experience in a fast-paced setting.
• Speaks both human and “vet team” with excellent communication skills.
• Ability to juggle tasks like phone lines, data entry, and billing with professionalism.

Responsibilities

• Provide exceptional client service to pet owners and internal teams.
• Answer multiple phone lines, perform data entry and billing tasks.
• Support schedule coordination and maintain accurate records.

Skills

Client service

Communication

Team collaboration

Empathy

Job description

Garden State Veterinary Specialists in Eatontown, NJ is seeking a Veterinary Client Service Representative to join our team. You will be the calm, friendly voice for clients, handling phone inquiries, data entry, and billing while supporting a busy hospital environment.

This role emphasizes empathy, teamwork, and a positive attitude as you help pet parents navigate appointments and treatments. The position is on-site with a starting wage of $21/hour and a comprehensive benefits package.